How often have you been caught in a he-said/she-said situation between a staff member or courtesy officer and a resident? If you have a recording, then you can immediately bypass any confusion and get straight to the bottom line. With Courtesy Connection's call recordings, you have the tools to increase staff accountability and improve customer service.
Likewise, if you ever feel you're not getting the full story from a resident, then, now, you never have to guess.
If you'd like more information on what Courtesy Connection can do for your communities, then give us a ring at 404.948.4255, email us at [email protected], or enter your info below. We're happy to send over references, perform a demo, or explore a pilot.