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Take a look at what's new in answering service software. We provide service exclusively for the property management industry, and, as such, we are highly customized to meet the unique needs of property management. What's new and upcoming is exciting!

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Enhancing Resident Retention: The Hidden Power of an Answering Service

10/23/2024: In the competitive world of property management, resident retention is paramount. While much of the focus often lands on amenities, maintenance responsiveness, or community events, there's a hidden tool that can significantly impact resident...
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EVENT

Optech 2024

10/9/2024: We are excited to be attending Optech 2024 in Washington, D.C., from October 21-23. This event is a prime opportunity to engage with industry professionals and learn about the latest trends and best practices in apartment management....
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What Are Automated Notification Systems

9/27/2024: Missed calls can feel like missed opportunities, especially when they don’t come with the label “Spam.” But don’t worry, you’re not alone, and there’s a solution to make sure no important call slips through the cracks....
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Debunking Myths: Common Misconceptions About Property Management Answering Services

9/25/2024: In property management, the value of time and efficiency can’t be overstated. Every phone call matters, especially when they’re from residents or prospects. But there's a lot of confusion surrounding the role of answering services in this industry....
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Top Features to Look For in an Answering Service

9/11/2024: Managing a property portfolio can be a challenging task, with the constant need to juggle multiple responsibilities, from resident experience to maintenance requests. At Courtesy Connection, we believe a high-quality answering service is not just...
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The End of the Phone Tag Era: Advancing Resident Experience in Property Management

8/28/2024: In the ever-evolving landscape of property management, one aspect remains crucial: delivering exceptional resident experiences. As technology advances and resident expectations grow, the traditional methods of communication and service are becoming...
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