We provide a sortable, filterable grid detailing all the calls a property has ever had on Courtesy Connection. That includes data on:
You shouldn't have to guess what's still open and what needs attention. Go to a single dashboard to know what needs attention.
Call Timelines group individual resident calls into a cohesive timeline describing the lifecycle of an issue from the perspective of a resident. Call Timelines are the heart of how we track an issue's status and resolution.
Without a system to track follow-up, it's challenging to get a clear picture of what level of service is being delivered to your residents. With Call Timelines, you are in control.
Senior management wants to understand portfolio performance at a glance. One page, one answer.
Our Portfolio Call Performance Summary dashboard is the answer. With it, you can group by and drill into performance by:
Using this dashboard, you can immediately understand where you have top performers and where you have lagging service.
If you'd like more information on what Courtesy Connection can do for your communities, then give us a ring at 404.948.4255, email us at [email protected], or enter your info below. We're happy to send over references, perform a demo, or explore a pilot.