Courtesy Connection provides a powerful call routing and phone tree engine. With it, you can create infinitely customizable call routing, changing real-time call and email notification recipients to match how you run your business. This engine is wildly more powerful than that of legacy answering service providers: it's time to raise your expectations.
A Courtesy Connection phone tree is made up of many components: Call Hubs, Call Routes, Operator Groups, and Notification Groups. These components can be combined to address diverse business needs. To be clear, we've not come across a routing scenario that we've not been able to support using this engine.
If you'd like more information on what Courtesy Connection can do for your communities, then give us a ring at 404.948.4255, email us at [email protected], or enter your info below. We're happy to send over references, perform a demo, or explore a pilot.