Come back from the weekend and have a mountain of voicemails? Courtesy Connection's voicemail transcriptions make it easy to get through action items quickly and efficiently. We generate a transcription every time a voicemail comes through our system, and it is included on all appropriate notifications to site staff.
Additionally, we now have the ability to generate English -> Spanish or Spanish -> English translations. We've seen these be of use if a community has team members that need to field voicemails that are in a language with which the team members are not fluent.
NOTE: We can generate translations from Spanish -> English only if a community has enabled the Spanish version of their missed call phone tree.
If you'd like more information on what Courtesy Connection can do for your communities, then give us a ring at 678.829.4478, email us at [email protected], or enter your info below. We're happy to send over references, perform a demo, or explore a pilot.